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Jan
28
Expanded Support Options
Posted by Helene Reinders on 28 January 2015 05:07 PM

School-Day is excited to announce that we can now offer 24/7 bilingual phone support, starting on Friday, January 30th at 5pm EST! To get the best help whenever you need it, simply call one of our trained agents toll free at 1.855.253.1731, at any time.

 

Our expanded phone support will make it easier for our clients in different time zones to access help when it’s convenient for them, and allows us to provide multiple native French speaking agents.

 

Ticketed support is still available on our Support Site at any time, and live online chat is available from Monday to Friday, 8:30am to 5:00 pm EST.

 

We hope that you enjoy our expanded support coverage, and we trust that now you’ll be able to get back to important school business faster than ever!

 

Thanks,

School-Day Support


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Jan
6
Weclome Back!
Posted by Helene Reinders on 06 January 2015 10:08 AM

School-Day would like to welcome back our schools, and wish everyone a safe and happy 2015!

 

 


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Dec
19
Holiday Hours
Posted by Helene Reinders on 19 December 2014 11:45 AM

School-Day would like to wish all of our schools, parents and students a wonderful holiday season!

 

Our office will be closed from December 23, 2014 to January 2, 2015.

The School-Day System will be in read-only mode from December 24, 2014 to December 28, 2014 as we perform routine maintenance.

 

During this time you may still log in to your account and view past activity, but you won't be able to perform any new actions. 

 

We hope you have a safe and happy break, and we look forward to seeing you back next year!

 

The School-Day Team


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Sep
22
School-Day Changes
Posted by Helene Reinders on 22 September 2014 09:13 AM

We're always working to make improvements to School-Day, to give our users the best possible experience.

 

We have added some changes to our Parent Dashboard, and users will notice an updated design, as well as performance optimizations.

 

Over the next few months, we will be adding even more new features, enhanced designs, and additional performance improvements, aimed to make your School-Day experience even better. We've been hard at work on these features, and are excited to gradually introduce them to our users over the coming months. Please check our support site and school-day.com for more details on our upcoming changes as they are released.

 

We look forward to another great year with our new and returning users, and thank you for using School-Day. 

 

The School-Day Team.

 


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Sep
18
Parent Dashboard Design Changes
Posted by Helene Reinders on 18 September 2014 10:54 AM

Last night and early this morning, some of our Parent-level users may have seen some new design changes in their accounts. We have currently reverted all accounts back to their original state, but we will be issuing new updates to Parent accounts next week.

If you would like to have an early preview of these changes, please contact School-Day Support to request access. Please send an emailed request to Helene at helene.reinders@school-day.com.

We're excited to share our new changes, designed to make it easier for parents to navigate our site while increasing performance time. We hope you're excited too!


Thanks,

The School-Day Support Team


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