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Jun
24
Enjoy Your Summer!
Posted by Helene Reinders on 24 June 2015 09:44 AM

Thanks to all the schools, adminstrators, teachers, and parents that helped work with us this year.

We wish everyone a safe and happy summer!

Please note that the School-Day offices will be closed from Wednesday July 1st to Friday July 3rd for our summer break. Support services will still be available.

Cheers,

The School-Day Support Team


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Jun
15
2015 / 2016 Peel International Languages Late Registration
Posted by Gabriel Bazan on 15 June 2015 10:40 AM

School-Day is pleased to announce that Late Registration for 2015-2016 Peel International Languages classes will be open from Monday, June 15, 2015 to March 5, 2016 for elementary students, and Monday, June 15 - October 16, 2015 for secondary students. Registration can only be completed online.

 

During this Registration period, you will be able to Register your child for the 2015-2016 International Languages Program, if you did not previously Register them during the Pre-Registration period. If you have already pre-registered, you do not need to register them again. This registration is open to both Peel and Non-Peel Students who have not yet registered.

 

Users do not link/add a Student in School-Day through the Add a Student link, Electronic Authentication or Secure-Match key). You will therefore not require a Secure-Match Key or be able to add your student via electronic authentication 

 

Before submitting your application for 2015 / 2016 International Languages classes, please be advised that class fees are $20.00 per class, and online payment via School-Day is mandatory at the time of submitting your application. An application will not be processed by Peel unless the class fee has been paid. If your application is not accepted, you will be refunded your class fee minus a $5.00 fee by Peel. For this reason you should only submit one application per student. If you submit multiple applications for a student, you will be required to make a payment each time, with a non-refundable fee. Please take this under consideration before making your application, and ensure that you are applying for the correct class at the correct school before moving ahead with the process below.

The first step is to go to this link on the Peel International Languages page:

 

http://www.peelschools.org/parents/programs/international/register/Pages/default.aspx

 

 

Click on the Register button, and then select the Language, Grade, and School you would like your child to attend. If a specific school you would like to register your child into is not available in the School dropdown menu, this means that the course you are looking for is not offered at that location. It could also mean that you are looking for a school you are trying to register into is a satellite site, and therefore you may have to select another site for enrolment. For a complete list of locations and courses, please go to: www.peelschools.org/conted/il

 

A School-Day account is required to proceed with Registration and you will be presented with the options of either creating your School-Day account at this time, or logging into your current account if you have one. If you already have one, look for the yellow bar at the top of the screen, and click on Click Here to Sign In. Please make sure that you are entering in your information and your email address during the account creation process, and not that of your child. Use an email address you check regularly as you will receive future notifications from Peel to this email address. Be sure to remember your password for future use.

 

Once you have either created an account, or logged into your existing account, you will see a registration box at the top of the screen for the class you have selected. You will then have to either select a student already attached to your account, or create a new student. To create a new student, select the New Student option from the drop down menu in the registration box, and then click on Register. You will then be required to enter in their First and Last Name exactly as it appears on their report card, birth certificate or passport. Once you have entered in their name, click on Continue.

 

Next, fill in all fields including Student information, Guardian, and Emergency Contact Information, and any medical conditions for your child you feel Peel should be aware of if applicable. If your child is currently enrolled in the Peel International Languages Program, you will select that they are a Peel Student and enter in their Peel Student Number. If they are enrolling for the first time and do not regularly attend a Peel school, you will select Non-Peel Student, and enter in their OEN number which can be found at the top of any report card. If your child will be enrolling into Kindergarten and they do not have a Student Number, select Non-Peel Student and click on the box by Kindergarten Application. Please note that Student and OEN numbers are not available from School-Day. If you need help obtaining this information, please contact your school office. 

 

You can save your form in progress at any time by clicking on the Save button at the bottom of the registration form. You will be able to access the saved form in progress by clicking on the Registration Box at the top of the screen for the form in progress. Once you have filled in all of these fields, click on the Submit button at the bottom of the registration form. Please note that all mandatory data fields must be populated before you can proceed, and are marked with a red asterisk

 

Once you have submitted your form, you will need to make your $20.00 online payment for the class. Please note that applications will not be reviewed by Peel prior to payment being made. To complete your application, you must make your payment online. If your application is not accepted, you will be refunded your class fee minus a $5.00 fee. To make your payment, click on the Pay Now button. On the next screen click on Checkout. You may be redirected at this time to complete your account profile if you have not already done so. If you are redirected, fill in all mandatory fields and include at least one contact phone number, then click on Update on the bottom left hand side of the screen. You will be redirected to your Cart, where you can now click on Checkout once again.

 

On the next screen, enter in all credit or debit card information to process your payment. Once your payment has been received, your application will be pending approval. You will be notified via email when your application has been reviewed and approved, or not approved, by the Peel Administrator. Formation of classes is an ongoing process from September to March and only when there is space for your child(ren) will the registration(s) be confirmed.

 

Do not contact School-Day regarding the status of your application or refund.  Only the Peel Administrator can provide you with this information, or provide you with a refund where applicable. For Peel School contact information, please visit the link below to find your school, or contact the Continuing Education head office at conted.info@peelsb.com.

 

http://www.peelschools.org/schools/all/Pages/default.aspx

 

If you need would like to submit an application to another class for another student, you may do so with any existing account by following these same steps. You do not need to create a separate account for multiple applications.

 

Do not delete your School-Day account once you have submitted an application. Doing so will disconnect your attachment to all submitted applications for the students you are trying to register. Accounts cannot be reinstated once they have been deleted.

A detailed user guide can be found in our Knowdgebase at the link below.

 

http://www.school-day.com/support/index.php?/Knowledgebase/Article/View/149/26/peel-international-languages-late-registration-parent-user-guide

 

Best regards,

 

Your School-Day Support Team


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May
29
Peel International Languages Pre-Registration 2015
Posted by Gabriel Bazan on 29 May 2015 10:58 AM

School-Day is pleased to announce that Pre-Registration for the 2015-2016 Peel International Languages Program will be open from Monday, June 1. The final date of Pre-Registration is Friday, June 26.

 

Pre-Registration lets currently registered students confirm their return for the same class they attended this year.  This registration phase is only for students who took part in the 2014/2015 International Languages Program. If you are a new student to the program and have not enrolled before, you cannot pre-register, and will have to submit an application during Late Registration which will open later on in June.

 

If you pre-registered your student for the 2014/2015 program, or you registered during Late Registration and were approved, you will see a registration box for your student once you sign into your School-Day account. If you do not see any registration information, you may need to attach the student to your School-Day account if they are eligible for Pre-Registration. Please visit the Peel International Languages Pre-Registration Quick Start Guides section to read the Parent Quick Start Guide to proceed.

 

http://www.school-day.com/support/index.php?/Knowledgebase/Article/View/137/21/peel-international-languages-2015-pre-registration-parent-quick-start-guides

 

Please visit the FAQ section if you have any questions. 

 

http://www.school-day.com/support/index.php?/Knowledgebase/List/Index/24/peel-international-languages-pre-registration-faqs

 

If you have a technical support issue, please submit a ticket at the following link:

 

http://www.school-day.com/support/index.php?/Tickets/Submit

For more information about the Peel International Languages Program, please visit the Peel website below:

 

http://www.peelschools.org/parents/programs/international/Pages/default.aspx

 

Best regards,

Your School-Day Support Team


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Apr
2
Office Closed - Good Friday
Posted by Helene Reinders on 02 April 2015 12:34 PM

School-Day offices will be closed for Good Friday on April 3, 2015, returning on April 6.

 

Live chat support will be unavailable, but our ticketing service and toll-free phone line (1.855.253.1731) will remain open.

 

Thank you, and have a great long weekend!

School-Day Support


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Jan
28
Expanded Support Options
Posted by Helene Reinders on 28 January 2015 05:07 PM

School-Day is excited to announce that we can now offer 24/7 bilingual phone support, starting on Friday, January 30th at 5pm EST! To get the best help whenever you need it, simply call one of our trained agents toll free at 1.855.253.1731, at any time.

 

Our expanded phone support will make it easier for our clients in different time zones to access help when it’s convenient for them, and allows us to provide multiple native French speaking agents.

 

Ticketed support is still available on our Support Site at any time, and live online chat is available from Monday to Friday, 8:30am to 5:00 pm EST.

 

We hope that you enjoy our expanded support coverage, and we trust that now you’ll be able to get back to important school business faster than ever!

 

Thanks,

School-Day Support


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