We’re here to help!

Our Support Team is here to assist you! If you have questions about how to use our System or you encounter a technical problem, please contact us for assistance.

  • Call our Support Desk at 1.855.253.1731 for 24/7 bilingual assistance
  • Submit a ticket from within the School-Day Application.
  • Send a detailed outline of your problem to support.ticket@school-day.com
School-Day Resources

School-Day is proud to offer new and improved email notifications for Parents!

Daily Summary Emails

School-Day has implemented a new daily summary email for Parents. We have introduced this change to help Parents better organize the many emails they receive throughout the day, by creating one single, easy-to-read summary.

  • Parents will receive a daily summary email containing all new Events, Products and Services created at a school that day.
  • The daily summary emails are created and queued throughout the course of the day, and will be sent to Parents starting at 8pm EST.
  • If a parent has students linked to their account at multiple schools or school boards, they will now receive a single summary email containing all activity at their schools.

Real Time Emails

The following email notifications will continue to be sent in real time.

  • Announcements
  • Receipts for payments made
  • Forgotten passwords
  • Event and Product reminders
  • Emails sent to school Administrators and Teachers