We’re here to help!
Our Support Team is here to assist you! If you have questions about how to use our System or you encounter a technical problem, please contact us for assistance.
- Call our Support Desk at 1.855.253.1731 for 24/7 bilingual assistance
- Submit a ticket from within the School-Day Application.
- Send a detailed outline of your problem to email@example.com
School-Day is proud to offer new and improved email notifications for Parents!
Daily Summary Emails
School-Day has implemented a new daily summary email for Parents. We have introduced this change to help Parents better organize the many emails they receive throughout the day, by creating one single, easy-to-read summary.
- Parents will receive a daily summary email containing all new Events, Products and Services created at a school that day.
- The daily summary emails are created and queued throughout the course of the day, and will be sent to Parents starting at 8pm EST.
- If a parent has students linked to their account at multiple schools or school boards, they will now receive a single summary email containing all activity at their schools.
Real Time Emails
The following email notifications will continue to be sent in real time.
- Receipts for payments made
- Forgotten passwords
- Event and Product reminders
- Emails sent to school Administrators and Teachers